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Privacy Policy

Last Updated: October 05, 2026
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Welcome to www.growdeeps.com. At Grow Deeps Software, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you access our website or use our services, including our SaaS platform.

By using our website and services, you agree to this Privacy Policy.

Section 01

Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, billing and account information.

1.2 Account and Service Data

Service preferences, subscription details, and usage history.

1.3 Technical Data

IP address, browser type, device type, operating system, and activity on the website.

1.4 Communication Data

Emails, SMS messages, and customer support inquiries.

Section 02

How We Use Your Information

We use your information to:

  • 2.1 Provide and manage our services, including SaaS features and software updates.
  • 2.2 Process payments and manage subscriptions.
  • 2.3 Send notifications, alerts, reminders, and service updates.
  • 2.4 Respond to customer inquiries and support requests.
  • 2.5 Improve our website, software, and user experience.
  • 2.6 Comply with legal obligations.
  • 2.7 Communicate marketing messages if you have opted in.
Section 03

SMS Terms & Mobile Information

3.1 General Messaging Agreement

By providing your phone number, you agree to receive SMS notifications and alerts from Grow Deeps Software.

Message frequency may vary.
Message and data rates may apply.
Text HELP to +1 877-557-7037 for assistance.
Text STOP at any time to opt out.

3.2 Mobile Data Privacy

Never shared with third parties or affiliates for:
  • Marketing
  • Promotional purposes
Mobile data may only be shared with:
  • Subcontractors providing support services (such as customer service systems)

Subscription details and consent records are never shared with third parties.

3.3 Marketing Checkbox Consent

If you check the marketing consent box, you agree to receive occasional marketing messages from Grow Deeps Software. You may unsubscribe at any time by replying STOP.

Section 04

How We Protect Your Information

4.1 We use industry-standard security measures to protect your information, including:

Secure servers
Encrypted data transmission
Access control and monitoring
Regular system checks

4.2 While we take strong precautions, no online system is 100% secure.

Section 05

Sharing Your Information

We may share your information only in the following situations:

5.1 Partners

With subcontractors or partners necessary to provide services.

5.2 Service Providers

With service providers supporting our business (such as payment processors, scheduling, or customer service tools).

5.3 Legal Obligations

To comply with legal obligations or protect our rights.

5.4 Business Transfers

In the event of a business transfer (merger, acquisition, etc.).

We do not share your mobile information for marketing purposes.

Section 06

Cookies and Tracking Technologies

6.1 We may use cookies and similar technologies to enhance your experience, including:

Remembering preferences
Measuring website and platform performance
Understanding visitor behavior and traffic

6.2 You may manage or disable cookies through your browser settings.

Section 07

Your Rights

You have the right to:

7.1 Access, update, or delete your personal information.
7.2 Opt out of marketing communications.
7.3 Request a copy of the data we hold about you.

To exercise these rights, contact us at [email protected].

Section 08

Children’s Privacy

  • 8.1Our website and services are not intended for individuals under 18 years of age.
  • 8.2We do not knowingly collect information from anyone under 18. If we discover we have, we will promptly delete it.
Section 09

Changes to This Privacy Policy

  • 9.1We reserve the right to update this Privacy Policy at any time.
  • 9.2Changes take effect immediately upon posting on our website.
  • 9.3Continued use of our website or services after changes signifies acceptance of the updated Privacy Policy.
Section 10

Governing Law and Dispute Resolution

  • 10.1This Privacy Policy is governed by the laws of the State of Massachusetts.
  • 10.2Any disputes will be resolved in the courts located in Boston, Massachusetts, unless otherwise required by local law.
Section 11

Service Availability by Subscription Plan

The following services — including but not limited to the tools below — are part of the Grow Deeps CRM platform:

WebsitesFunnelsCalendarsWebinarsAnalyticsBlogsClient PortalsFormsSurveysQuizzesChat WidgetsQR CodesOpportunitiesPipelines

These features are available depending on the service plan you choose, whether billed monthly or annually:

Basic
Essential
Exceptional

Not all features are included in every plan. Access to each service is determined by your subscription level, and all tools created within the platform remain integrated with Grow Deeps as part of your active account.

Section 12

Refund and Cancellation Policy

Non-Refundable Payments

Payments are non-refundable once the service process has started.

Cancellation After Work Begins

If you choose to cancel your service after work has begun, no refund, credit, account balance, or future service credit will be provided for any amount already paid.

Outstanding Obligations

Any outstanding payment obligations agreed to before cancellation will remain due.

Your Legal Rights

This policy does not limit any rights or remedies that cannot legally be waived under applicable law.

By using our website and services, you confirm that you have read, understood, and agree to this Privacy Policy in full.