Privacy Policy – Grow Deeps

Effective Date: January 29, 2026

Welcome to www.growdeeps.com. At Grow Deeps Software, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you access our website or use our services, including our SaaS platform.

By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information – Name, email address, phone number, billing and account information.
1.2 Account and Service Data – Service preferences, subscription details, and usage history.
1.3 Technical Data – IP address, browser type, device type, operating system, and activity on the website.
1.4 Communication Data – Emails, SMS messages, and customer support inquiries.

2. How We Use Your Information

We use your information to:

2.1 Provide and manage our services, including SaaS features and software updates.
2.2 Process payments and manage subscriptions.
2.3 Send notifications, alerts, reminders, and service updates.
2.4 Respond to customer inquiries and support requests.
2.5 Improve our website, software, and user experience.
2.6 Comply with legal obligations.
2.7 Communicate marketing messages if you have opted in.

3. SMS Terms & Mobile Information

3.1 General Messaging Agreement

By providing your phone number, you agree to receive SMS notifications and alerts from Grow Deeps Software.

Message frequency may vary.

Message and data rates may apply.

Text HELP to +1 877-557-7037 for assistance.

Text STOP at any time to opt out.

3.2 Mobile Data Privacy

Your mobile information will not be shared with third parties or affiliates for:

Marketing

Promotional purposes

Mobile data may only be shared with:

Subcontractors providing support services (such as customer service systems)

Subscription details and consent records are never shared with third parties.

3.3 Marketing Checkbox Consent

If you check the marketing consent box, you agree to receive occasional marketing messages from Grow Deeps Software.
You may unsubscribe at any time by replying STOP.

4. How We Protect Your Information

4.1 We use industry-standard security measures to protect your information, including:

Secure servers

Encrypted data transmission

Access control and monitoring

Regular system checks

4.2 While we take strong precautions, no online system is 100% secure.

5. Sharing Your Information

We may share your information only in the following situations:

5.1 With subcontractors or partners necessary to provide services.
5.2 With service providers supporting our business (such as payment processors, scheduling, or customer service tools).
5.3 To comply with legal obligations or protect our rights.
5.4 In the event of a business transfer (merger, acquisition, etc.).

We do not share your mobile information for marketing purposes.

6. Cookies and Tracking Technologies

6.1 We may use cookies and similar technologies to enhance your experience, including:

Remembering preferences

Measuring website and platform performance

Understanding visitor behavior and traffic

6.2 You may manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

7.1 Access, update, or delete your personal information.
7.2 Opt out of marketing communications.
7.3 Request a copy of the data we hold about you.

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

8.1 Our website and services are not intended for individuals under 13 years of age.
8.2 We do not knowingly collect information from children. If we discover we have, we will promptly delete it.

9. Changes to This Privacy Policy

9.1 We reserve the right to update this Privacy Policy at any time.
9.2 Changes take effect immediately upon posting on our website.
9.3 Continued use of our website or services after changes signifies acceptance of the updated Privacy Policy.

10. Governing Law and Dispute Resolution

10.1 This Privacy Policy is governed by the laws of the State of Massachusetts.
10.2 Any disputes will be resolved in the courts located in Boston, Massachusetts, unless otherwise required by local law.

11. Contact Us

For any questions or concerns about this Privacy Policy, contact us:

Email: [email protected]
Address: 35 Village Rd., Suite 100, Middleton, MA 01949.

By using our website and services, you confirm that you have read, understood, and agree to this Privacy Policy in full.